Visitor information

As always, the protection of our patients and staff is our highest priority. 

In line with ACT Government advice we are not able to accept visitors at our hospital from 5pm on 12 August 2021 until further notice. Visitors will not be able to attend our site unless they are: 

  • the parents, guardians or carers for a patient under the age of 18
  • providing end-of-life support

Compassionate circumstances will be considered on request and will require approval of the the exemptions team. An exemption application can be submitted to, or call the switch on 02 6222 6666 who can assist.

We apologise for the inconvenience and hardship this may cause, but appreciate your understanding of the need to keep patients as safe as possible during these challenging times. Please contact your loved one by telephone or device, and our friendly staff will support regular digital drop-ins so you can keep in touch.

Car parking is available for visitors and patients at various sites located on the hospital grounds.

All zones are clearly marked providing direction on duration of parking.

Disabled parking is available at the rear of the hospital, patients with disabilities or those acutely unwell may be dropped off at the main entrance to the hospital.

Patients who are attending the Day Chemotherapy and Infusion Unit should advise the unit receptionist if they exceed the parking time due to medical requirements.

There is a bus stop within 200 metres of the main entrance to the hospital that takes patients directly to the Woden Plaza interchange.

A taxi rank is also located within 200 metres of the hospital, alternatively our friendly reception staff can call a taxi for you.


Mail will be delivered directly to patient rooms by our clerical officers. Should you wish to mail any letters, a letterbox is located on the first floor.

Newspapers and magazines

Magazines and newspapers can be purchased from the receptionist desk on level one.

Other amenities

Cafes, florist and other facilities are available in the main foyer of The Canberra Hospital main entrance.

Access to a chapel and religious services are available upon request.

In the interest of health, staff, patients and visitors are encouraged not to smoke while on the premises, or the immediate grounds. National Capital Private Hospital is located in the grounds of ACT Health who have a smoke free campus policy.

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