As always, the protection of our patients and staff is our highest priority.
In line with ACT Government advice we have restricted visiting hours and numbers at our hospital until further notice. One (1) visitor per patient is permitted and between 2pm – 7pm only.
Compassionate circumstances will be considered on request and will require approval of the General Manager.
We apologise for the inconvenience and hardship this may cause, but appreciate your understanding of the need to keep patients as safe as possible during these challenging times. Please contact your loved one by telephone or device, and our friendly staff will support regular digital drop-ins so you can keep in touch.
Please note, anyone coming to our hospital from outside of the ACT or anyone who has visited a NSW or other state COVID-19 hotspot must obtain approvals from ACT Government and National Capital Private Hospital prior to attending our hospital.
To obtain approvals the applicant must:
- complete online ACT Government application via:https://actredcap.act.gov.au/redcap/surveys/index.php?s=JJHXMHH3KX
- Email NCPH Exemption Team at: Exemptions.NCPH@healthscope.com.au to request visitor/patient exemption forms for entry to National Capital Private Hospital.
Both approvals must be requested for the exemption to be considered. Once you have completed these steps NCPH will email you with the outcome of your application.
Car parking is available for visitors and patients at various sites located on the hospital grounds.
All zones are clearly marked providing direction on duration of parking.
Disabled parking is available at the rear of the hospital, patients with disabilities or those acutely unwell may be dropped off at the main entrance to the hospital.
Patients who are attending the Day Chemotherapy and Infusion Unit should advise the unit receptionist if they exceed the parking time due to medical requirements.
There is a bus stop within 200 metres of the main entrance to the hospital that takes patients directly to the Woden Plaza interchange.
A taxi rank is also located within 200 metres of the hospital, alternatively our friendly reception staff can call a taxi for you.
Mail will be delivered directly to patient rooms by our clerical officers. Should you wish to mail any letters, a letterbox is located on the first floor.
Newspapers and magazines
Magazines and newspapers can be purchased from the receptionist desk on level one.
Cafes, florist and other facilities are available in the main foyer of The Canberra Hospital main entrance.
Access to a chapel and religious services are available upon request.
In the interest of health, staff, patients and visitors are encouraged not to smoke while on the premises, or the immediate grounds. National Capital Private Hospital is located in the grounds of ACT Health who have a smoke free campus policy.